Player support

How can we help?

One address for questions about games, your browser profile, privacy and responsible play.

Last updated: 5 October 2026

1. Contact RevivalPost

Email [email protected] with a short description of the issue. If it is about a game, include the game name, your browser and your device. Never send your password.

You can also use the contact form.

2. Game problems

If a game will not load, check your connection, refresh the page and try another browser. The Help Center covers the most common questions. If the problem continues, email us the game name, browser and device.

3. Your profile and privacy

Profiles, coin balances and progress are stored in your own browser, not on our servers. That means we cannot look up, restore, move or delete them for you. To delete your profile, clear this site's data in your browser settings. See the Privacy Policy for details.

4. Breaks and play controls

Break reminders and other play controls are on the Responsible Play page. They are saved in your browser only.

5. Urgent gambling-related help

RevivalPost support is not a crisis or counselling service. If gambling is causing you problems, free and confidential help is available from Gambling Therapy.